Ready to ship in 1-2 business days from Australia
All items are checked before being shipped for quality assurance; great care is taken to ensure the package arrives in their original condition.
FREE LOCAL DELIVERY AVAILABLE.
I aim to reduce/reuse/upcycle/recycle when it comes to packaging so please be understanding if you received a reused box or bag 🙂
Locals are more than welcome to contact me via email email@example.com to pick up in store & arrange a time & day to collect from my home/showroom in Lennox head.
All orders are shipped via Australia Post or Fastway courier.
Once your order has been placed, a confirmation email will immediately be sent to your nominated email address.
Deliveries are sent during normal business hours Monday – Friday. Orders will be dispatched within 2-5 working days.
Please allow 5-7 business days for deliveries within Australia
Mada collective takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.
Express Post is also available. Please contact me via email/phone to arrange.
Certain bulky/fragile items such as Raphia giraffes, coconut tree, baskets & heavy rugs are excluded from this offer.
Please email firstname.lastname@example.org for a delivery quote for these. Pick up or delivery welcome.
Please note each order is subject to product availability and that we do not process or ship orders on weekends or public holidays.
Free shipping within Australia
For international orders, Mada collective invites their customers to contact me at email@example.com to arrange for a quote.
Please note you may be required to pay customs and import taxes on international orders. Please contact your local customs office for further information.
We cannot take responsibility for any breakage during transport.
Mada collective would like you to feel confident when purchasing online and I want to make sure that you are satisfied with your purchases.
If for some reason you are not completely satisfied with your purchase, I can organize a replacement item if it is returned within 7 days depending on availability.
The item must be returned in new, unused condition with original packaging, tag/label attached & receipt enclosed.
Shipping cost is non-refundable and return shipping fees are your responsibility.
I highly recommend using a trackable service, as I will not be held responsible for items lost in the post on return to me.
All returns must be first approved.
Please contact me before shipping your return.
Address for returns is: Mada Collective, 55 Ballina st, Lennox head 2478 NSW
I do not offer refunds for change of mind.
This includes cases where the incorrect size has been purchased